Refresh your personal communication skills

You will learn: 

• Professional techniques to focus, calm and centre yourself so that you look and feel confident (appear credible and compelling)

• Body language techniques to make you look and feel more confident

• How to deal with Q & A sessions effectively. 

• How to write emails that staff read, understand, and act on

• How to write emails and letters that customers respond to positively

• Ways to make online meetings fun and engaging

• Why positive team culture is essential to team performance - how to improve it and develop strong relationships with colleagues

• How to design and deliver better business presentations

• How to have challenging conversations confidently

• Common business communication fails and how to avoid them

This workshop would suit:

• Anyone who wants to ​improve their public speaking skills 

• Someone who’s been asked to do a speech at a social or work function  

• People looking to develop a career as an MC or get into event management